Common Questions

What can I expect during my first appointment?

An initial contact with a provider may seem somewhat overwhelming, especially for people who have never had such contact. It is important to remember that this session is both an opportunity for the provider to gain needed information about the client’s concerns and history, and for the client to take the opportunity to determine whether he or she feels comfortable in working with that particular provider.

What is therapy like?

At Wright Directions Counseling, every therapy session is unique and caters to each individual and their specific goals. It is standard for providers to discuss the primary issues and concerns in your life during therapy sessions. It is common to schedule a series of weekly sessions, where each session lasts around 50-55 minutes. Therapy can be short-term, focusing on a specific issue, or longer-term, addressing more complex issues or ongoing personal growth. There may be times when you are asked to take certain actions outside of the therapy sessions, such as reading a relevant book or keeping records to track certain behaviors. For therapy to be most effective you must be an active participant, both during and between the sessions.

Do you prescribe medications?

No, the providers at Wright Directions Counseling are not licensed to prescribe medications.  However, if you give written authorization, we would be honored to communicate with your prescribing physician or psychiatrist.

What is your confidentiality and privacy policy?

Our providers are ethically and legally required to protect the confidentiality of their clients. Information will not be shared without written permission from the client or, if the client is a minor under the age of eighteen, the client’s parent or legal guardian.

There are, however, conditions under which a client’s confidentiality is released or not protected. These include:

• Suspected child abuse or dependent adult or elder abuse, for which the provider is required by law to report this to the appropriate authorities immediately.
• If a client is threatening serious bodily harm to another person(s), the provider must notify the police and inform the intended victim.
• If a client intends to harm himself or herself, the provider will make every effort to enlist the client’s cooperation in ensuring their safety. If the client does not cooperate, the provider will take further measures without the client’s permission that are provided by law in order to ensure the client’s safety.
• Information is released directly to the court for court-ordered evaluations or court testimony.

Please note: Insurance companies request that the client release information to them for certification of services or reimbursement.

Where are you located?

We are located in the heart of downtown South Bend.  Our address is 105 E. Jefferson Blvd, Suite 310, South Bend, IN 46601  There are three elevators available to assist you in reaching the third floor offices.  Once you get off the elevator, you will take a right and go to the end of the hall where you can find suite 310.

Where should I park?

There is plenty of street parking available near our building.  Most of the street parking is labeled as free 2 hour parking. Please exercise caution as a few spots are labeled as 15 minute or Handicapped Only.  If you are unable to locate a spot along the street, there are several parking garages nearby. Each of the parking garages offers free 2 hour parking.